Privacy Policy

Think:Kids is Committed to Your Privacy

Think:Kids and Massachusetts General Hospital are committed to protecting the privacy and security of the users of this website and are dedicated to working in your best interests and to conforming with the latest U.S., Canadian, and European privacy standards, including the General Data Protection Regulation (GDPR). We want to be transparent in how and when we collect and use your data and to help you better understand how to control that data.

In plain language, we collect some data about visitors and newsletter subscribers through forms and cookies (small tracking codes) on our site. We use this information to keep in touch with you (if you fill out a contact form or newsletter subscription request, for instance) and to improve the content we provide (by identifying what articles get the most attention and to fix site usability issues, for example).

We don’t sell, rent, or otherwise share your personal data with anyone outside of Think:Kids except as necessary to provide a requested service (such as accepting payment for attending a training) or to fulfill legal obligations in the interest of the safety of Think:Kids, the users of our website, or the public.

Some of the tools on our site also collect information and use their own cookies in order to provide you with features and services, and you should review those companies’ privacy policies. These include our social sharing buttons and tool (Easy Social Share), our anti-spam service (Akismet), our contact submission forms (Ninja Forms and Gravity Forms), our map tool (Google Maps), and our newsletter subscription tool (Constant Contact). We also use PIWIK and HubSpot to track overall activity on our site and Yoast SEO to improve your experience.

If you ever have any questions, suggestions or concerns about your data privacy, including requests to have your data removed, please send an email to You can also send letters to: Think:Kids, One Bowdoin Street, 2nd Floor, Boston, MA 02114.

Read below for additional details about our policies and procedures.

Further Details

This privacy policy (“Policy”) describes the practices of Think:Kids at Massachusetts General Hospital (“Think:Kids”) with respect to the gathering and use of personal information submitted to Think:Kids through the Think:Kids website (the “Think:Kids Site”). This Policy does not cover Think:Kids’ confidentiality and privacy obligations to anyone attending private contracted training or receiving consultation in connection with Collaborative Problem Solving services. Such obligations are governed by a separate written agreement between each of the individuals or organizations and Think:Kids.

This Policy also does not apply to the practices of unrelated third-party service providers or companies accessed through links provided for your convenience from the Site. Protected health information” as defined under the Health Insurance Portability & Accountability Act and related regulations (collectively referred to as “HIPAA”), including information you provide to a Mass General facility while being treated as a patient of that facility or within the Patient Gateway portal, is separate and subject to the Mass General Brigham Notice of Privacy Practices.

Confidentiality of Public Training Participant Information 

Registration and payment for our publicly available live training are conducted through Eventbrite. Please review the Eventbrite privacy policy for privacy information. Registration and payment for our publicly available asynchronous training are conducted through Teachable. Please review the Teachable privacy policy for privacy information. Think:Kids only uses the information collected through the registration process for the purpose of its CE/PDP courses and communicating with participants. Think:Kids does not sell, rent, or otherwise share your personal data with anyone outside of Think:Kids except as necessary to provide a requested service or to fulfill legal obligations in the interest of the safety of Think:Kids or the public.

What Information We Collect

Think:Kids and Massachusetts General Hospital, or a service provider operating on Think:Kids’ behalf, collects certain Nonpublic Personal Information (“NPI”) which is voluntarily submitted by Users on the Site. You may also submit NPI to Think:Kids and Massachusetts General Hospital when you apply through the Sites for a job opening at Think:Kids itself. You might be asked to provide personal information, such as demographic information, if you choose to complete any of the online forms used for event registration, special events and promotions, appointment requests, login to personal information and to provide feedback. The information required to complete the transaction is noted on each specific form. Additional questions might be included to help us improve the services we offer. Personal information is always stored in a secure database. The NPI may include, but may not be limited to:

  • Your name
  • Name of employer
  • Home or office mailing address
  • Job title
  • E-mail address
  • Telephone, cellular, and fax numbers
  • Credit card information (if applicable).

In addition, when you visit the Site, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. This information is gathered through the use of cookies. A cookie is a small data text file that a website server writes to your hard drive when you visit the Site. A cookie assigns a unique identification to your computer and may be used for security purposes, to facilitate transactions, to personalize the Site, or to gather information about the visit.

When We Disclose Your Nonpublic Personal Information

Think:Kids does not disclose NPI to any third party, except for the purposes of providing the Services to you, or as otherwise disclosed in this Policy. Specifically, we may share the NPI that we collect with the following entities:

To service providers with whom we subcontract, including those who host and maintain the Site, fulfillment companies who distribute our materials or handle billing for certain services

To government agencies and law enforcement officials, when we are required to do so to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims, or when Think:Kids in its sole discretion, believes it is required or appropriate in order to comply with the law

We also reserve the right to disclose NPI in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Massachusetts General Hospital’s Terms of Use or other agreements, or as otherwise required or permitted by law. Think:Kids is a sub-program of Massachusetts General Hospital, if the hospital merges with another organization, your NPI will be acquired by that organization.

Disclosures that You Control

If you submit NPI, or other personal information not specifically listed here, to any other areas of the Site that can be accessed by Users or others (such as in questions, comments, postings, listservs, email threads, or other such places), then your submissions will be public and Think:Kids’ privacy obligations will no longer apply. If you submit NPI directly to one of our service providers, then such submissions are governed by the received service provider’s terms and privacy policy, and not Think:Kids. Please check the Terms for more information on this subject under the section called “Your Submissions and Activities.”

How We Use Your Nonpublic Personal Information within Think:Kids

Think:Kids uses NPI collected from Users in order to administer the Services requested by you, to make the Site more useful, to respond to your queries, and to inform Users of new products and services offered on the Site. We also may use your IP address to help diagnose problems with our servers and administer the Site.

Your Internet Protocol address and information regarding the web pages on the Site that you visit, or that link to the Site, may also be used to gather broad demographic information, interests, and behavior so that we may better understand our Users. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve the Site’s design and functionality. Think:Kids may share aggregated demographic, product usage, or traffic pattern information for marketing purposes with other organizations, but these statistics will include no NPI. Except as noted above, your NPI will not be shared with other organizations for marketing purposes without your consent.


Although the Site has security measures in place to protect against unauthorized access to and the loss, misuse, and alteration of the information under our control, we cannot guarantee that such security measures will be sufficient, will not be breached, and that your NPI, Private Information, or other information may not be disclosed or otherwise accessed in an unauthorized manner. Certain information, including NPI and Private Information, may be transmitted by you and to you by unsecured electronic mail. Although it may be illegal to intercept or disclose these messages, these transmissions are not secured. To protect your privacy, please do not use online forms to communicate information that you consider confidential.

How to Review and Update Your Information

Think:Kids provides methods of updating your information and contact preferences. You may update your information and contact preferences online, or write, e-mail, or telephone us with changes to your information and contact preferences.


Physical address: Think:Kids, One Bowdoin Street, 2nd Floor, Boston, MA 02114.

Phone: 617-643-6030

Opt-out Policy

You may at any time request not to be contacted by Think:Kids. “Opt-out” requests should be sent to the address indicated on the materials sent by Think:Kids or by replying to the email in which such material was sent, or by telephone to Think:Kids. Please note that Think:Kids may ask you to follow up on your request in writing, for our records.

Linked Websites

The Site provides hypertext links to and framed content from other websites that may be governed by privacy policies that are different from those provided herein. If you leave the Site, or if you are presented with a framed web page that is branded with the marks of a third party, this Privacy Policy will not apply. You should read the privacy policies of the websites reached through the use of links or reached through the interactions with framed content on the Site. Think:Kids is not responsible for the collection, use, or disclosure of information collected through those websites, and Think:Kids expressly disclaims any and all liability related to such collection, use, or disclosure.

Applicable Laws

The Site is published in the United States and is subject to laws of the United States. If you are located in a country outside the United States and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this privacy policy and to the transfer of that information to, and/or storage of that information in, the United States.

Revisions to this Policy

As the Site grows and new features are added, or legal requirements change, this Privacy Policy may be amended by posting the amended Privacy Policy on the Site. The amended Privacy Policy, which will apply to all NPI held by Think:Kids, will automatically be effective 30 days after it is initially posted on the Site.

Effective Date of Privacy Policy: June 3, 2024.



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